All organizations observe that:
- the information can go down but doesn't go up:
- alarms from the staff,
- not taken, reported or too late decisions,
- improvement suggestions and others,
- disrupted priority management,
- internal emails and documents not treated;
- transversal communication is nowadays limited:
- the staff is often lost in too many transversal lines,
- too many meetings cause a loss in viewing the essential, loss of time, loss of efficiency,
- the reference to a unique authority is used again in force, questionning the advantages of transversal lines;
- some managers have issues to:
- hand over their hierarchy's decisions,
- know and treat the difficulties of their co-workers,
- maintain their credit towards their co-workers.
- Demotivation degrades the social atmosphere and stains the organizations' image:
- tense relations, loss of integration, lack of listening,
- entrusted missions and annual objectives to reach static,
- loss of adaptation of individual evolution perspective,
- recurring loss of acknowledgement of achieved work,
- difficult work conditions (considerable physical constraits, hostile environment, atypical schedules…),
- etc.