Standard Assistance is only a phone assistance service and access to FAQ.
Two methods of Standard Assistance are provided:
- Standard Assistance,
- Standard Assistance +.
Standard Assistance concerns the implementation of VigiControl dedicated to customer’s trainers:
- to use,
- to investigation.
Standard Assistance + is offered to the whole customer’s staff and concerns the implementation of VigiControl:
- to use,
- to investigation.
- to administration.